Verify Your gasstogel Account
Account verification is how we make sure your DANA, OVO or GoPay withdrawals go to the right person — yours, not anyone else's. The process asks for a government-issued ID and a selfie. We check that the name on the ID matches the wallet account you registered. This is not a barrier; it is the step that keeps your balance protected. Once
verification is complete, withdrawals process without the extra prompt. Documents are handled through our secure upload portal and are not shared outside our verification workflow.
- Upload your ID — Go to the account settings page, open the verification section and upload a clear photo of your national ID card or passport.
- Submit a selfie — Take a selfie holding your ID so our team can match the face and document. Good lighting makes the check faster.
- Name-matching check — We confirm the name on your ID matches the wallet account — DANA, OVO or GoPay — linked to your gasstogel account.
- Verification confirmed — Once approved, your account status updates. Withdrawals no longer trigger the extra identity prompt, and the cashier flow is fully open.