Reference

Read These Terms Before You Open an Account

These Terms and Conditions set out exactly what we expect from you and what you can expect from us — covering account registration, wallet deposits through DANA, OVO, or GoPay, withdrawal processing, and the rules that keep the platform fair.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension policyJurisdiction-dependent access
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gasstogel Read These Terms Before You Open an Account
HOW WE HANDLE THIS

Account Security and Policy Commitments

Our approach to enforcing these Terms is built around a clear account-security framework. Every account is verified at registration, and any transaction — whether a DANA deposit or a GoPay withdrawal — goes through an identity check before funds move. If you believe your account has been accessed without your permission, contact support immediately through live chat and we will place a temporary hold while we investigate. These commitments are not marketing language — they are operational steps we follow every time.

Account Verification

Identity is confirmed at registration and again when withdrawal thresholds are reached. This step applies equally to DANA, OVO, and GoPay wallet users before funds are released.

Data Retention Policy

We retain account and transaction data for as long as required by applicable law and our operating licence. You can request a summary of your stored data by contacting support through the in-platform message centre.

Cookie and Session Rules

Our platform uses session cookies to keep your account active and preference cookies to remember your lobby settings. You can manage cookie preferences through your browser settings at any time.

Requesting Changes

To update personal details, correct a registered wallet — OVO, DANA, or GoPay — or request account closure, submit the request through email or in-platform messaging with your account ID attached.

TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these Terms is unclear or you want to raise a concern about how they apply to your account, our support team is the right place to start. We handle Terms-related queries through live chat, email, and our in-platform messaging channel — whichever is most convenient for you. For wallet-specific disputes involving DANA, OVO, or GoPay, include your transaction reference so we can pull the correct record quickly.

Team online

Live Chat

Start a live chat session directly from any page on the platform. Our team will reference the specific clause you are asking about and respond in plain English.

Email Support

Send your Terms-related query to our support email. Attach your account ID and any wallet transaction reference — DANA, OVO, or GoPay — to speed up the review.

In-Platform Messaging

Once logged in, use the account message centre to submit a formal Terms query. This channel creates a written record of the exchange for both parties.

Common Questions About Our Terms

These are the questions we hear most often about how our Terms apply to real account situations — from wallet deposits to account closures to what happens if Terms change after you register.

Yes. Every payment method on the platform, including DANA, OVO, and GoPay, falls under the same Terms. Wallet-specific disputes should reference your e-wallet transaction ID when contacting support.

We publish the updated version on this page. Continuing to use the platform after an update means you accept the new Terms. If you disagree, contact support to close your account before the change takes effect.

Access depends on whether local law in your region permits online gaming. Using the platform from a region where it is not permitted is a breach of these Terms and may lead to account suspension.

Send a data request through the in-platform message centre or via email with your account ID. We will compile and return a summary of stored account and transaction data within a reasonable timeframe.

Accounts may be suspended for breach of eligibility rules, suspicious transaction activity, providing false registration details, or accessing the platform from a jurisdiction where it is not permitted.

Contact our support team through live chat or the in-platform message centre. Confirm your account ID and reason for closure. Any verified wallet balance — DANA, OVO, or GoPay — will be returned after the standard withdrawal review.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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